Common Client Needs
Below are some of the common issues faced by our clients. Click on the questions to see our solutions to these problems, and what it means to you:
"I'm at a crossroads with my clinical or financial technology and need professional advice." or
"We have merged with (or divested from) another organization or are building a new facility."
"We have merged with (or divested from) another organization or are building a new facility."
Our services: Strategic Planning & Visioning
What it means to you:
- A plan constructed with you, by trusted advisors who have years of experience executing similar plans
- Quick, fact-based answers to your key questions
- Executive and Board-level education to facilitate decision making
"I'm not sure which vendor or approach best suits my organization."
Our services: System Selection & Procurement
What it means to you:
- The ultimate in objectivity
- Contract assistance, focusing on the most important issues that have long lasting implications
"If I don't plan for benefits, I know I will never get value for my investment."
Our services: Demand & Portfolio Management Optimization
What it means to you:
- Total cost of ownership estimates
- Realistic benefit targets
- Periodic measurement checks against goals
"I'm starting a multi-million dollar clinical project and want someone who has 'been there/
done it' to help me."
done it' to help me."
Our services: Project & Program Management
What it means to you:
- Seasoned management that knows how to get things done in complex healthcare organizations
- A “Native Guide” for the journey
"I need a quality person with specific skills at a reasonable rate to accelerate my project and transfer knowledge to my staff."
Our services: Interim Staffing Services
What it means to you:
- Skilled staff when you need them, for as long as you need them
- Professional oversight of staff
"I'm one year into a process and technology project — I sense things are off track, but I can't put my finger on why."
Our services: IT Performance Assessment
What it means to you:
- Specific and objective recommendations for improvement
- Facilitation of executive decision making
"My staff and I have developed a great solution to a common problem — I think it may have commercial value beyond our facility, but I'm not sure."
Our services: Commercialization Feasibility, Strategy & Planning
What it means to you:
- Innovative approaches and plans
- Step-by-step assistance navigating the commercial world and setting-up venture divisions within established healthcare organizations
"Board members from other industries are pushing me to pursue global sourcing and outsourcing — I'm intrigued but don't know where to get started."
Our services: Outsourcing Feasibility & Planning
What it means to you:
- Pro-forma modeling of the costs and benefits of global sourcing and outsourcing
- Set-up of owned or contracted global operations

